Privacy Policy

1. Information We Collect

• Personal details: name, email, phone number, address, and booking details you choose to provide.
• Website usage data:browser type, pages viewed, approximate location, device details, and session activity.

2. How We Use Information

• Deliver and manage enquiries, bookings, and support.
• Send service updates and important account communication.
• Improve website experience, performance, and safety.
• Meet legal and compliance requirements.

3. Cookies and Analytics

We use cookies and analytics tools to understand how people use our website and to improve usability. You can manage cookies in your browser settings.

4. Sharing Information

• We do not sell your personal information.
• We may share data with trusted providers who support website, communication, and operations.
• We may disclose information where legally required or to protect users, staff, and business operations.

5. Retention and Security

We use reasonable safeguards to protect your information. We keep personal data only for as long as needed for service delivery, legal obligations, and legitimate business requirements.

6. Your Rights and Choices

• You may request access to the information we hold about you.
• You may request correction of inaccurate information.
• You may request deletion where legally permitted.

To protect your privacy, we may ask you to verify your identity before we process a request.

7. Policy Updates

We may update this policy from time to time. Any update will be published on this page with a revised review date.

8. Contact Us

If you have privacy questions or want to make a request, contact us using the details below.